Home Care in The Lothians

Excellent service in the care delivered to my Aunt. The staff are caring, professional, perceptive of my Aunt's needs. Treat her with dignity and respect. Chat with her in all aspects of the day. They are so friendly and ensure all is documented and kept updated. Uniforms are clean and tidy. As a professional nurse, I would have no hesitation in recommending the Call-In Homecare to look after anyone. Thank you to you all you've given my family peace of mind. Can't recommend you enough.

All of our carers are thoroughly professional, friendly, very efficient and go above and beyond what is expected of them. In short, they are truly angels. They are very knowledgeable about their profession, are proactive and very competent which gives us real confidence in their ability to do a great job which we really appreciate.

It is amazing that, no matter what, the carers enter my parent's home in a polite, friendly manner and provide excellent care. The cleaning up of the toileting mess is no bother to them and they have provided so much care and support to motivate my dad to get up every day, even when he doesn’t want to. A million thank yous to all involved.

The care has been very positive. The staff have taken time to get to know our aunt very well. They show compassion, humour when appropriate and act immediately when needed. They have an exceptional relationship and during social visits, chat personally to our aunt.

The service is simply exceptional. My mother is not only treated with the utmost respect and compassion but the friendly way in which she is cared for makes me and my brothers feel like she is being looked after by friends and not paid carers. I cannot recommend highly enough!

What can I not say about the care team, I could fill pages and pages about them. They are the salt of the earth! Care given is flawless day after day and this is shown in the face of my mother. Thanks to all.

Your carers are a breath of fresh air – mum is much happier and more relaxed than we’ve seen her in months and it’s only day 3! It’ll take time for her to adjust and get to know them – but I can’t begin to tell you the difference it has made to mum – but also to my sister and I!