Home Care

Providing high-quality, specialised care that is fully customised to your unique needs.

At Call-In Homecare, we provide Home Care & Support, also known as Domiciliary Care.

Call-In Homecare provides a bespoke visiting home care service, to offer a little extra support; allowing you to continue living independently in your own home.

The service is extremely flexible – our Call-In Care Assistants can visit once a week, or up to several visits a day throughout the week, depending on what is needed. We understand the importance of continuity, and depending on your requirements, there may be two or three Call-In Care Assistants who will visit on a rota basis.

Why choose Home Care

Stay in a familiar environment

We can support you in maintaining your independence while receiving the necessary care you need, as well as creating a familiar and stress-free environment. With our help, you can enjoy a higher quality of life without the need to leave your cherished home.

Highly Trained Professionals

We pride our selves on our meticulous, accredited training. All our new starters, no matter their experience, spend their first week, learning the ins and outs of how we work! This means you can trust us to provide you or your loved ones consistent high quality care.

Personalised, One-To-One Support

At home care ensures dedicated, tailored care that focuses solely on the individual’s needs and wishes. Unlike shared settings, carers provide uninterrupted support, helping to manage symptoms, pain, and emotional well-being with compassion and dignity.

Time with Family and Loved Ones

Home-based care makes it easier for family and friends to spend meaningful time together without strict visiting hours. Loved ones can be present, involved, and supported throughout the process, creating a more personal and connected experience.

Respect for Personal Routines and Wishes

Care at home respects the person’s values, preferences, cultural or religious practices, and choices about how they wish to spend their remaining time. This level of personalisation is harder to achieve in institutional settings.

Find out more about care Contact us

How a carer can help

At Call-In Homecare, our Care Assistants can carry out a number of different activities when they visit you, whether it be trips to the shops or helping with hoovering followed by a cup of tea and a chat, to medication and complex care; we are here to help.

  1. Regular companionship care
  2. No need to accommodate a live-in carer
  3. Flexibility of service, subject to availability you can increase service to meet ad hoc or permanent needs
  4. For no charge you can decrease calls with just 24 hours’ notice
  5. Small team of care assistants who will get to know your loved ones
  6. Potential to spot changes in health enabling quick action to aid diagnosis
  7. Provide emotional and practical support to loves ones
  8. Stay safe and happy in an environment you know; your home

Home Care Activities

Call-In Homecare’s assistants can carry out a number of different activities when they visit, whether it be a trip to the shops or helping with hoovering followed by a cup of tea and a chat. Your Care Assistant will help with whatever is needed at that time. Activities may include:

  • Help with getting up in the morning
  • Help with dressing and personal care, such as showering or hair washing
  • Preparing meals
  • Light household duties such as cleaning, laundry and ironing
  • Help with a trip to the shops
  • Making the home secure
  • Help with getting ready for bed at night.

Our care plans are flexible and responsive, regularly reviewed and updated to ensure we are always providing the right level of care.

More information and FAQs

Home care is support provided in your own home to help with daily tasks such as personal care, medication reminders, meal preparation, companionship, and more. A trained carer visits at agreed times to assist with specific needs, allowing individuals to live independently and safely at home.

Home care is suitable for older adults, individuals with disabilities, those recovering from illness or surgery, and people with long-term conditions. It’s flexible and tailored, meaning support is adjusted to match each person’s unique situation and preferences.

Care Assistant visits can range from short daily check-ins to multiple visits a day, overnight stays, or even 24-hour live-in care. We’ll work with you to create a care plan that fits your lifestyle and level of support needed.

Yes, home care is a safe option. Our carers are trained, DBS-checked professionals who follow strict safety protocols. We also conduct regular quality checks and risk assessments to ensure your home environment remains safe and supportive.

Costs depend on the level and frequency of care required. Some individuals may be eligible for local authority funding or direct payments. We’re happy to guide you through the funding process and provide a clear, no-obligation cost breakdown during your initial assessment.

Care stories

All of our carers are thoroughly professional, friendly, very efficient and go above and beyond what is expected of them. In short, they are truly angels. They are very knowledgeable about their profession, are proactive and very competent which gives us real confidence in their ability to do a great job which we really appreciate.

C.C. (Husband of Client / Service User)

Your carers are a breath of fresh air – mum is much happier and more relaxed than we’ve seen her in months and it’s only day 3! It’ll take time for her to adjust and get to know them – but I can’t begin to tell you the difference it has made to mum – but also to my sister and I!

J.O. (Daughter of Client / Service User)

The service is simply exceptional. My mother is not only treated with the utmost respect and compassion but the friendly way in which she is cared for makes me and my brothers feel like she is being looked after by friends and not paid carers. I cannot recommend highly enough!

R.L. (Son of Client / Service User)

How it works

1

Speak to our team

Contact our team to talk through your needs and options.

2

A free home care assessment

Our home care specialist will provide a free consultation to create your personally tailored care plan.

3

Get the care you need

Your personal care plan will be delivered by our care specialists.

Find out more about how it works Help & guidance

Contact us

Speak to your local team to talk through your needs and options.

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