Meet The Team

Our Team

At Call-In Homecare, our strength lies in the compassion, dedication, and professionalism of our people. From our frontline carers to our leadership team, every member plays a vital role in delivering high-quality, person-centred care across our communities. We are a diverse team of care professionals, support staff, and managers united by a shared mission: to provide safe and effective person-centered care of the highest quality whilst respecting the dignity and diversity of our service users, their families and our colleagues.

Passionate About Making a Difference

Call-In Homecare brings together a diverse team of care professionals, regional managers, compliance experts, recruitment and training specialists, and operational leads – all committed to ensuring the highest standards of home care. With 8 branches across Scotland, we deliver care and support tailored to each individual’s needs, helping them remain independent in the place they feel most comfortable: their own home.

Backed by Clece Group

Call-In Homecare is proud to be part of the Clece Group, one of Europe’s largest and most respected services providers. Founded in Spain in 1992, Clece employs over 80,000 people and is recognised for its commitment to innovation, social inclusion, and excellence in care delivery.

Clece is owned by the ACS Group (Actividades de Construcción y Servicios) – a global leader in infrastructure development and support services. This relationship provides long-term investment, access to cutting-edge resources, and a stable foundation from which we can continue to grow and innovate in the care sector.

Being part of the Clece family gives us access to international best practices, robust support systems, and long-term investment; enabling us to deliver outstanding care in communities across the UK. It also means we can offer stability, scale, and a forward-thinking approach while retaining our local feel and client-first mindset.

Meet The Call-In Homecare Team

Kirstie Long

Area Manager – West of Scotland

Lesley Agnew

Service Manager – Inverclyde

Caroline Ryan

Service Manager – Glasgow

Demi Barnes

Service Manager – Lanarkshire

Veronica Haining

Service Manager – Edinburgh North

Rachel Shepherd

Service Manager – Edinburgh South

Kimberly Watson

Service Manager – Lothians

Lindsay Weir

Service Manager – Dundee