About

Established in 1991, Call-In Homecare is a top Care at Home provider across Scotland. Currently operating in Edinburgh, Midlothian, East Lothian, West Lothian, Dundee, North Lanarkshire, South Lanarkshire, Falkirk, West Dunbartonshire, East Dunbartonshire, Renfrewshire and Glasgow, our colleagues and clients are at the heart of everything we do.

High-Quality Care and Support

Call-In Homecare provides flexible, person-centred support services to allow individuals to live a dignified, independent life tailored to their needs and aspirations. We are committed to improving the well-being and quality of life for the service users we support. Our services are based on choice and control, personalisation and being a part of the community.

Our services are based on sound principles – we ensure our care and support focuses on your overall well-being and allows you to live with dignity. We are fully registered with the Care Inspectorate, Scottish Care and are members of the United Kingdom Home Care Association (UKHCA)

Looking for Private Care at Home?

In Edinburgh and the Lothians, Call-In Homecare have a sister company ‘MyLife Homecare Edinburgh’, who offer the highest quality tailored private care services. Visit their website or telephone Sue on 07584 884097 to find out how the MyLife team can support you or your loved ones with private care at home services.

In West Scotland, Call-In Homecare Inverclyde provide our expert private care at home service across Kilmacolm, Port Glasgow and Inverclyde. Get in touch with the team to discuss your requirements on 01505 874069.

Our People

We are often asked what sets us apart. We think it’s our people. For our colleagues, working in social care is not just a job. Our care and support assistants are carefully selected and matched, we take the time to get to know you and come up with a personalised plan to provide support that is tailored to your requirements, wishes and aims for the future.

We have vacancies across Edinburgh, Midlothian, East Lothian, West Lothian, Dundee, North Lanarkshire, South Lanarkshire, Falkirk, West Dunbartonshire, East Dunbartonshire, Renfrewshire and Glasgow. If you want to make a difference in people’s lives in your area, we would love to hear from you.

Click here to find current vacancies or contact our recruitment team by calling on 0131 656 7310 or emailing our HR department at recruitment@call-inhomecare.co.uk.

Call-In Homecare is a leading Care at Home provider operating across Central Scotland and Dundee. Established in 1991, our colleagues and clients are at the heart of everything we do. Our team of experts in local care services support our colleagues to provide safe, bespoke and personalised care services to people with different needs, whilst promoting independent living.

We believe all individuals in need of care deserve to have a say in how their service is delivered. We pride ourselves in involving our clients and their loved ones in taking an active role in the planning and provision of their care, ensuring we provide a consistent, reliable and excellent quality service.

Our Mission

To support our clients to live independently and with dignity through providing an excellent quality of care that is tailored to their individual needs.

Our Objectives

To be recognised as an excellent quality provider of home care services and solutions across Scotland. We value the importance of involving our clients and their loved ones in the planning and provision of their care.

We aim to select, train and match the best care and support staff who are fully equipped to deliver bespoke, reliable and consistent care services to our clients.

To ensure our care focuses on well-being and allows service users to live with dignity, our practises are based on seven core principles:

Respect

Promoting respect for, and the dignity of, people to whom we provide any type of social care.

Empower

Teamwork, professionalism and motivation, which mean that we improve every day.

Transparency

Transparency and legal compliance in the management of our activities and services.

Safety

Ensuring the Health and Safety of our Workers.

Efficiency

Contribute to provide an efficient service while monitoring a high level of quality and managed budget.

Confidentiality

Ensuring the confidentiality of our clients’ and users’ personal data.

Environment

Encouraging respect for, and the preservation of, the environment.

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