LOOKING FOR CARE: 0131 656 7310
WORK WITH US: 0131 656 7319
LOOKING FOR CARE: 0131 656 7310
WORK WITH US: 0131 656 7319


Call-In Homecare is one of the top Care at Home providers across Edinburgh, the Lothians, Falkirk and Dundee. Established in 1991, our colleagues and clients are at the heart of everything we do. Our team of experts in local care services pride ourselves on providing safe and bespoke care services to people with different needs, whilst promoting independent living.

We believe all individuals in need of care deserve to have a say in how their service is delivered, and that no two clients should be approach in the same way. That is why we pride ourselves in involving our clients and their loved ones in taking an active role in the planning and provision of their care, ensuring we provide a consistent, reliable and excellent quality service.

High-Quality Care and Support

Call-In Homecare provides flexible, person-centred support services to allow individuals to live a dignified, independent life tailored to their needs and aspirations. We are committed to improving the well-being and quality of life for the service users we support. Our services are based on choice and control, personalisation and being a part of the community.

We are fully registered with the Care Inspectorate, Scottish Care and are members of the United Kingdom Home Care Association (UKHCA).

We’re incredibly proud to share the news that Call-In Homecare has been awarded with the Social Value Quality Mark Level 1. We’re one of only two organisations in Scotland to achieve the award. This is a respected accreditation that recognises the value we create for our customers, staff and communities.

As care providers, we aim to create the highest quality of life for all – this extends beyond the people we care for, to the communities we operate in.

Our People

We are often asked what sets us apart. We think it’s our people. For our colleagues, working in social care is not just a job. Our care and support assistants are carefully selected and matched, we take the time to get to know you and come up with a personalised plan to provide support that is tailored to your requirements, wishes and aims for the future.

We believe that all persons deserve the opportunity to learn new skills, personally develop and receive a fair wage. That is why we are officially a real Living Wage employer, paying all of our employees over £10 per hour. We additionally offer three days of free training, shadow shifts for new Care Assistants and a funded SVQ3. This prioritisation on training and fair wages ensures our team are highly skilled and we attract the best candidates.

We have vacancies across Edinburgh, East Lothian, West Lothian, Falkirk & Dundee, so if you want to make a difference in people’s lives, we may have a job in your area.

Click here to find current vacancies or contact our recruitment team by calling on 0131 656 7310 or emailing our HR department at recruitment@call-inhomecare.co.uk.

Our Mission

Our mission is simple: To support our clients to live independently and with dignity through providing an excellent quality of care that is tailored to their individual needs.

Our Objectives

To be recognised as an excellent quality provider of home care services and solutions across Scotland. We value the importance of involving our clients and their loved ones in the planning and provision of their care.

We aim to select, train and match the best care and support staff who are fully equipped to deliver bespoke, reliable and consistent care services to our clients.

Our Core Principles

To ensure our care focuses on well-being and allows service users to live with dignity, our practises are based on seven core principles:


Promoting respect for, and the dignity of, people to whom we provide any type of social care.


Transparency and legal compliance in the management of our activities and services.


Ensuring the confidentiality of our clients’ and users’ personal data.


Teamwork, professionalism and motivation, which mean that we improve every day.


Ensuring the Health and Safety of our Workers.


Encouraging respect for, and the preservation of, the environment.


Contribute to provide an efficient service while monitoring a high level of quality and managed budget.

Care to make a difference?

We offer long term jobs with
full training

Dundee, Dundee City Council, UK
Penicuik, Midlothian, UK
Dundee, Dundee City Council, UK
East Lothian, Scotland, UK
Edinburgh, Edinburgh, UK
Livingston, West Lothian, UK
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