Call-In Homecare is one of the top Care at Home providers across Edinburgh and the Lothians. Established in 1991, our staff and clients are at the heart of everything we do. Our team of experts in local care services knowledge support our staff to provide safe, bespoke and personalised care services to people with different needs, whilst promoting independent living.
We believe all individuals in need of care deserve to have a say in how our service is delivered. We pride ourselves in involving our clients and their loved ones in taking an active role in the planning and provision of their care, ensuring we provide a consistent, reliable and excellent quality service.
High-Quality Care and Support
Call-In Homecare provides flexible, person-centred support services to allow individuals to live a dignified, independent life tailored to their needs and aspirations. We are committed to improving the well-being and quality of life for the service users we support. Our services are based on choice and control, personalisation and being a part of the community.
Our services are based on sound principles – we ensure our care and support focuses on your overall well-being and allows you to live with dignity. We are fully registered with the Care Inspectorate, Scottish Care and a member of the United Kingdom Home Care Association (UKHCA).
We often get asked what sets us apart. We think it’s our people. For our staff, working in social care is not just a job. Our care and support assistants are carefully selected and matched, take the time to get to know you, and come up with a personalised plan to provide support that is tailored to your requirements, wishes and aims for the future.
We have vacancies across Edinburgh, East Lothian & West Lothian, so if you are looking to make a difference in people’s lives – we may have a job in your area. Click here to find current vacancies or contact our recruitment team on 0131 656 7310 or email our HR department at firstname.lastname@example.org.
To support our clients to live independently and with dignity through providing an excellent quality of care that is tailored to their individual needs.
To be recognised as an excellent quality provider of home care services and solutions across Scotland. We value the importance of involving our clients and their loved ones in the planning and provision of their care.
We aim to select, train and match the best care and support staff who are fully equipped to deliver bespoke, reliable and consistent care services to our clients.
Our Core Principles
Promoting respect for, and the dignity of, people to whom we provide any type of social care.
Transparency and legal compliance in the management of our activities and services.
Ensuring the confidentiality of our clients’ and users’ personal data.
Teamwork, professionalism and motivation, which mean that we improve every day.
Ensuring the Health and Safety of our Workers.
Encouraging respect for, and the preservation of, the environment.
Contribute to provide an efficient service while monitoring a high level of quality and managed budget.